Manage

Managed ICT Infrastructures
Founded on the ITIL service delivery methodology, Area9 offers small to medium enterprise comprehensive ICT facilities management and maintenance services. 

 

Defined service levels, support agreements and ICT facilities management services can be tailored to provide basic administrative assistance to existing IT departments through to complete ICT systems management.

 

 Some examples of our services include:

         
  • Customer Service IT Service Desk, ICT support/service and incident management services;
  • Formalised change and release management services;
  • Rapid response on-site support services;
  • Pro-active system monitoring and alerting services;
  • Configuration management;
  • ICT product procurement and logistics services.