Managed Services

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Managed IT Services

Optimise costs, improve security, reduce your IT burden.

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Rated 4.9 on Google

Why Partner with Area9?

15+ years history

Expert managed service provider since 2007.

Save $$

Optimise your IT budget with flexible pricing and predictable costs.

Nationwide coverage

Our experts are part of a widespread service delivery team with offices across Australia.

Highly qualified staff

Each specialist has 9-15 years’ experience and the latest certifications.

 

Why Partner with Area9?

Managed cloud services

Keep your cloud solutions running smoothly with expert management.

  • Amazon Web Services
  • Microsoft Azure
  • Microsoft 365
  • SharePoint
  • Atlassian
Support

Minimise disruptions with access to a team of certified technicians through the Area9 IT service desk.

  • User Support
  • Managed devices (thin clients, PCs, laptops)
  • Managed servers
  • Managed networks
Monitoring & maintenance

Make sure your IT is always running smoothly with proactive system monitoring.

  • Connectivity checks
  • CPU usage
  • Memory usage
  • Uptime
  • Backup status
  • Virus updates
  • Scheduled site visits
Procurement

We’re partnered with leading technology vendors to help your business get the most out of your IT budget.

  • HP
  • HPE
  • Microsoft
  • Dell Technologies
  • Cisco
  • Veeam
  • VMware
On-premises managed IT services

Let us take some of the IT burden off your hands with our on-premises solutions.

  • Technical resource augmentation
  • On-premises fault diagnosis
  • Scheduled site visits
  • Rapid onsite ad hoc response
 
1,500

Supporting over 1500 desktop/laptops and over 300 servers.

16,000

More than 16,000 IT issues resolved in 2022.

95%

Customer satisfaction for Managed Services.

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Keep your business running seamlessly

Predictable costs

Flexible pricing means you can enjoy predictable costs and helps ensure you aren’t paying for any services you don’t need. If things change, our experts will update your service.

Improve cyber security

Our experts help combat modern cyber threats by ensuring your software and anti-virus updates are always on track and backups are working as they should.

Tailored to your needs

Our experts take the time to understand your business challenges to find the best services for your unique needs and budget.

Get fast issue resolution

Get back to business a.s.a.p. Our service desk staff are trained and certified to rapidly resolve issues over the phone. When necessary, onsite support is quickly deployed.

Customer satisfaction

The top reasons our customer satisfaction rate is so high include our fast response time, professional service, and understanding each business’ unique needs.

What our customers say

“These days that connection can be made through traditional and modern means. We very much depend on a solid IT environment backed up by dependable services to enable us reach out in new and exciting ways. This is exactly what we were looking for when we selected Area9 IT Solutions.”
Anglicare NT

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“They’ve been very helpful in being able to provide options and opportunities to move forward, because we don't have the level of internal expertise we need for these complex technology decisions. So, we're relying on Area9 to provide user friendly advice for making the best decision for our budget.”
Ray Matthews, CEO – Mala'la Health Services Aboriginal Corporation

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“Area9 have got a very experienced workforce, and they're a great example of what I would call a local organisation. They have industry knowledge and are aware of the latest technology, including how it could be utilised within a unique organisation such as ours to improve what we do every day.”
Ali Malik, CFO – St John Ambulance NT

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Partnerships with world leading ICT vendors

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