IT Support & Services

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Support like the best of us

Area9 only use leading edge technology and infrastructure to deliver IT managed services to its clients. Area9 delivers secure, high performance, reliability and scalable solutions.

To ensure world best practice, our services are delivered to our clients using ITIL service delivery methodology. Area9 offers to small, medium and large enterprises a comprehensive suite of IT facilities managed services. Defined service levels, support agreements and ICT facilities management can be tailored to provide services from basic administrative assistance to existing IT departments through to complete ICT systems management.

Area9’s IT technical support is known as Area9’s Customer Care Centre that was created to build a centre for customer service excellence committed to providing a unique and enjoyable approach for all of our customers.

Expert customer care team members, who know Area9’s IT solutions and share the Area9’s vision, take personal responsibility to expedite customer requests.

Area9 consider customer perceptions and work to deliver outcomes that exceed customers’ expectations. Area9’s Customer Care Centre is supported by leading technology to deliver effective and efficient support.

With access to all your information details through Area9’s proactive system monitoring and an expend knowledge in IT, our experienced and friendly Customer Care team members are able to provide you with prompt service and up-to-date advice.

Area9 Customer Care Centre is dedicated to all our customers and understand your emergencies. With Area9, you are not just a number, you are our priority and the reason why we love servicing your business.

Area9 proudly provides services to businesses from all sizes with different needs. Area9 offers IT products and services that work together to deliver great business solution to achieve your specific business outcomes.

Full list of services

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